Has a son, Cole, and a stepdaughter, Allison.
Has brown hair and brown eyes.
She was born in Grand Rapids, Michigan, but raised in Toronto, Canada.
Studied at Toronto Workshop Productions' Repertory Theater.
Married to John W. James, a renowned grief recovery authority and co-author of the best seller The Grief Recovery Handbook. Jess donates her time to the Grief Recovery Help Line.
First job was a claims adjuster, for the Ontario Hospital Services Commission, in Canada.
Entered rehabilitation, for her drug and alcohol addiction, in 1980.
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