Terms of Endearment is a 1983 American comedy-drama film adapted from the novel of the same name by Larry McMurtry, directed, written, and produced by James L. Brooks and starring Shirley MacLaine, Debra Winger, Jack Nicholson, Danny DeVito, Jeff Daniels, and John Lithgow. The film covers 30 years of the relationship between Aurora Greenway (MacLaine) and her daughter Emma (Winger). Wikipedia
Sam Burns: You're a very rude young woman. I know Douglas from the Rotary and I can't believe he'd want you treating customers so badly.
Checkout Girl: I don't think I was treating her badly.
Sam Burns: Then you must be from New York.